Company

CommunityWFM

Workforce management software

Updated by Gregslist · Apr 7, 2026 · Report a correction

About

CommunityWFM sells software for contact centers to forecast staffing needs, create agent schedules, and adjust staffing throughout the day. It supports phone, email, and chat operations, with tools for agents and supervisors to coordinate schedules, manage time off, and track whether agents follow their assigned shifts.

Leaders

Todd Cotharin

Chief Operating Officer and Co-Founder

Peter A. Schmidt

Chief Technology Officer

Key facts

Region: North Dallas
Dallas relationship: Headquartered in Dallas
Headquarters: Richardson, TX
Employees: Small · 11–50 employees
Founded: 2006
Ownership: Acquired
Category: HR & Recruiting

Frequently asked questions about CommunityWFM

Where is CommunityWFM headquartered?

CommunityWFM is headquartered in Richardson, TX.

When was CommunityWFM founded?

CommunityWFM was founded in 2006.

Who founded CommunityWFM?

CommunityWFM was founded by Todd Cotharin.

Is CommunityWFM hiring?

Yes — CommunityWFM lists open roles on its careers page.