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HiOperator
Company

HiOperator

Customer support as a service

Updated by Gregslist · Oct 16, 2025 · Report a correction

About

HiOperator provides AI tools and managed support agents for businesses handling customer inquiries in sectors including retail, travel, and healthtech. Its software connects to existing business systems to categorize requests and generate responses, while managed agents handle complex cases and customers pay per resolved conversation.

Leaders

Elizabeth Tsai
Founder and CEO
John Shoumbert
Vice President of Engineering

Key facts

Region
Dallas
Dallas relationship
Headquartered in Dallas
Headquarters
Dallas, TX
Employees
Medium · 51–200 employees
Founded
2016
Total funding
$500K
Funding type
VC-funded

Funding history

DateRoundAmountInvestors
Sep 1, 2021Venture RoundUndisclosedHearstLablead

Frequently asked questions about HiOperator

Where is HiOperator headquartered?

HiOperator is headquartered in Dallas, TX.

When was HiOperator founded?

HiOperator was founded in 2016.

Who founded HiOperator?

HiOperator was founded by Elizabeth Tsai.

Is HiOperator hiring?

Yes — HiOperator lists open roles on its careers page.

Sponsors
McKinney Economic Development Corp. (MEDC)KilnVela Wood

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