Company

Intelligent Contacts

Unified communications software

Updated by Gregslist · Oct 16, 2025 · Report a correction

About

Intelligent Contacts sells contact center and payment software for customer service and collections teams in sectors including healthcare, financial services, and government. Its platform combines calls and messaging with automated routing, speech analytics, and self-service tools that let consumers pay balances or arrange payment plans without an agent.

Leaders

Jeff Mains

CEO

Rose Swinford

Executive Vice President of Client Success

Alexei Shumskii

Chief Architect Officer

Key facts

Region: North Dallas
Dallas relationship: Headquartered in Dallas
Headquarters: Plano, TX
Employees: Medium · 51–200 employees
Founded: 2010
Category: Communications
Funding type: Bootstrapped

Frequently asked questions about Intelligent Contacts

Where is Intelligent Contacts headquartered?

Intelligent Contacts is headquartered in Plano, TX.

When was Intelligent Contacts founded?

Intelligent Contacts was founded in 2010.

Is Intelligent Contacts hiring?

Yes — Intelligent Contacts lists open roles on its careers page.