Company

OnviSource

Workforce optimization for contact centers

Updated by Gregslist · Oct 16, 2025 · Report a correction

About

OnviSource sells AI software for contact centers and enterprise operations teams to analyze customer interactions, assist employees, and automate tasks. Its OmVista Engage platform combines data from multiple channels with live agent guidance, coaching, customer-facing virtual agents, and workflow automation, available as SaaS or a managed service.

Leaders

Ray Naeini

CEO and Chairman

Michael Roberts

Corporate Vice President

Francisca Crous-Alegria

Chief Revenue Officer

Key facts

Region: North Dallas
Dallas relationship: Headquartered in Dallas
Headquarters: Dallas, TX
Employees: Medium · 51–200 employees
Founded: 2004
Category: Communications
Funding type: Bootstrapped

Frequently asked questions about OnviSource

Where is OnviSource headquartered?

OnviSource is headquartered in Dallas, TX.

When was OnviSource founded?

OnviSource was founded in 2004.

Is OnviSource hiring?

Yes — OnviSource lists open roles on its careers page.