Company
PhaseWare
Customer Service and Support Software
Listed on Gregslist since 2022 · Report a correction
About
PhaseWare sells the Tracker Suite to medium and large businesses for managing support tickets, customer complaints, and service-level commitments. Available as hosted software or installed on a company’s servers, the suite combines ticket handling with a customer self-service portal and a rules engine that triggers actions based on defined conditions.
Leaders
Key facts
- Region
- North Dallas
- Dallas relationship
- Headquartered in Dallas
- Headquarters
- McKinney, TX
- Employees
- Small · 11–50 employees
- Founded
- 2005
- Category
- Communications
- Funding type
- Bootstrapped
Frequently asked questions about PhaseWare
Where is PhaseWare headquartered?
PhaseWare is headquartered in McKinney, TX.
When was PhaseWare founded?
PhaseWare was founded in 2005.
Who founded PhaseWare?
PhaseWare was founded by Randall Nelson, Hoyt Mann.



